No more cracks, please!
Step by step, dry skin can lead to cracked heels. Here‘s how to turn them back into soft.

About - All you need to know about cracks

An extreme form of dry skin: why heels on your feet can crack

Dry skin can crack, especially on the heels and when the surrounding skin is thicker and calloused. Not a good condition, as these cracks can become irritated and very painful.

Cracked heels are a common foot problem, especially as skin’s own elasticity decreases (usually with age), and are often referred to as heel fissures. At first this may be nothing but a nuisance and a cosmetic problem, but when the fissures or cracks become too deep, which can happen if footcare is neglected, they can even become painful to stand on.

Common reason
for cracked heels:
neglected footcare

Some people tend to have a naturally dry skin that predisposes them to the cracks. Sometimes, the thickened dry skin (callus) around the heel that is more likely to crack can be induced by mechanical factors that increase pressure in that area (i.e. walking, prolonged standing, open shoes).
Dry skin can lead to cracks, especially on heels
Cracks on heels: from vertical to painful
Back to top

Treatment - Easy-to-follow tips and advice

Get a grip on those cracks

Cracked heels are commonly caused by very dry and calloused skin (xerosis). The treatment will therefore have to be about closing the fissures as well as reducing the thick skin surrounding it. Not so easy, due to the skin around the rim of the heel being especially thick.
Constant care, hydration through creams containing urea and taking off excessive callous skin with a pumice stone will all work in the long run. Hansaplast has now come up with Repair & Care, a highly effective ointment that will do the job efficiently. It actively repairs extremely dry, cracked skin on feet and will restore smooth and healthy skin. Clinical studies have shown visible and noticeable results after only 4 days *

* 88% of users state it restores smooth and healthy skin already after 4 days – visibly and noticeably.
Source: Dermatological study with 32 subjects

Don’t! Never try to reduce the hard skin yourself with a razor blade or other sharp objects. Apart from the fact that you might be taking simply too much skin off, there is a risk of injury, of hurting deeper skin layers as well as of an infection developing.
Please refer to product’s usage instructions for additional information.

Expert Tip

„Cracked skin on heels is a common foot problem caused by extremely dry and calloused skin. Hansaplast Repair & Care is a clinically proven on-the-spot aid and care for cracked feet, thanks to its protective barrier, which protects cracks from external influences and keeps skin´s own moisture from evaporating. Thus, it creates an ideal environment for its effective ingredients and enhances the natural skin regeneration process. It is also completely free of fragrance and preservatives.

„We‘ve found a way of reparing even extremely dry, cracked skin“

Dr. Maike Kuhlmann, Research & Development Beiersdorf AG
Back to top


You might want to try these products:

Take the right measures to soften your heels  - with an ointment that will soften and mend, and do the job really quickly.
Back to top


Smart ways to prevent cracked heels

  1. Try investigating the cause of the problem, whether it’s neglected care, seasonal (cracked heels can occur more often in the summer when we tend to walk barefoot on rough tiles or surfaces) or other.
  2. The main thing to do is to constantly work on removing the hard thick skin on your heels. This is important, as the cracks won‘t heal if the excess of calloused skin is not removed.  Regular maintenance is the best way to prevent the problem from reoccurring.
  3. A pumice stone or metal foot file can be used to reduce the thickness of the hard skin. It’s best to work on your heels when they have softened after a bath or shower.
  4. Applying an moisturising cream with urea (e.g. Hansaplast Regenerating Foot Cream) twice daily is vital to get on top of this problem.
  5. Check your shoes and your gait and see whether they contribute to the problem. Consult your podiatrist or doctor to find out if insoles might be a good idea to alter the way you walk to prevent the thick skin from developing.
Back to top
For further information regarding Hansaplast products, please contact us via email on Please note that none of the above given tips or recommendations substitute medical advice. Carefully read the instructions for use given in our products‘ packages. Consult a health professional if our tips won‘t help or in case you have or suspect a medical condition.

Please note that, although they were compiled with great care, the tips and advice given on this website by no means substitute medical advice and treatment. If you have or suspect a health problem, consult a doctor and follow medical advice, regardless of what you have learned on this website. Always read carefully and follow the instructions for use or the leaflets of our products.
For further information, please contact us via email at